Travel Insurance

MakeInsure your Travels are protected

Even the most carefully planned travel experiences can go unexpectedly wrong. Regardless of how careful you are, it is important to prepare for the unforeseen and organise travel insurance as soon as you have confirmed your holiday booking. With Allianz Global Assistance Leisure Travel Insurance, advice and assistance are just a phone call away.

Policy Features

It is important to give you the choice and flexibility in cover that best suits your needs.
The Essentials and Comprehensive Policies offer the following standard policy features:

Cover for medical and repatriation expenses
• Emergency assistance provided 24 hours/7 days a week by Allianz Global Assistance and their international assistance network
• Replacement cover for baggage items less than 2 years old
• Dependent children under 21 years are covered at no additional charge
• Rental vehicle excess cover
• Some recreational sports are automatically covered including:

o Leisure skiing and snowboarding
o Scuba diving (with PADI or NAUI qualification)
o Hot air ballooning
o Parasailing and paragliding
o Bungee jumping
o White-water rafting in grade 4 or less rivers

The Comprehensive policy also includes:
• Evacuation cover for civil unrest in the Pacific Islands
• Terrorism cover
• Automatic cover for some Pre-existing medical conditions

You can also ask us for the following extensions:
• Private hospital care where reciprocal health agreements are in place
• Nil and high excess options
• Increased cover for specified high value items
• Cover for Pre-existing medical conditions. Your request will be subject to assessment, and if we agree to the extension, an additional premium may be payable.

Click here to view the full Policy Wording. This document details the benefits, terms, conditions, limits and exclusions available under each policy option. We recommend that you read and understand the Policy Wording prior to buying your insurance with us. Our brokers are also available to answer your questions, assist you with the purchase of your travel insurance and assist you with any claims that you make.

Emergency Assistance While Travelling

Allianz Global Assistance provide our customers with easy access to our 24 hour emergency assistance service. A single call will put you directly in touch with a doctor or travel specialist who will be able to assist you and confirm cover available under your policy. You will be advised of any steps you will need to follow in claiming under your policy. You can call collect from anywhere in the world for emergency medical and travel assistance:

Reverse charge call through telephone operator: +64 9 486 6868


Allianz Global Assistance Leisure Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Global Assistance and underwritten by the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy. For further information on Allianz Australia Insurance Limited’s financial strength rating, please refer to the Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice.

Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice

Allianz Australia Insurance Limited has an AA- insurer financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale* in summary form is: AAA Extremely Strong, BBB Good, CCC Very Weak AA Very Strong, BB Marginal, CC Extremely Weak A Strong, B Weak, R Regulatory Action Plus (+) or minus (-): Ratings from “AA” to “CCC” may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories.

Terms and Conditions

*A full description of the rating scale is available via An overseas policyholder preference applies. Under Australian law, if Allianz Australia Insurance Limited is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on Allianz Australia Insurance Limited’s Australian assets to satisfy New Zealand liabilities.